Live platform health
Overall: okService: sms-backend-api
Last check: 3/22/2026, 10:31:11 AM
DB: upRedis: upQueue: upMail: upSMS: up
Wennov Connect
Reliability & Security
We run communications infrastructure with strong governance, full traceability, and disciplined incident response.
SLO commitments
- • Availability target: 99.9%
- • API latency target (P95): < 400ms
- • Queue delay target (P95): < 10s
- • P1 first response target: < 15 minutes
Security controls
- • Role-based access control with tenant scoping
- • Platform-admin guardrails for global governance actions
- • 2FA enforcement for privileged roles
- • Request correlation IDs for support diagnostics
- • Rate limits on auth, SSO, billing, and key operations
Incident communication
We use a structured incident communication workflow: initial notice, regular progress updates, resolution summary, and preventive follow-ups.
For critical incidents, updates are issued on a scheduled cadence until resolution.
Contact
Tell us your use case and we will recommend the best setup.
Email: office@wennov.ro
Phone: +40 731 177 744
Location: București, România