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Availability target
99.9%
24/7 monitored infrastructure
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Wennov Connect
Pricing and packages
Transparent plans for growth from first campaigns to enterprise scale.
Predictable pricing, no hidden costs
One platform subscription, plus the real cost of the messages you send.
Your invoice has two parts. The subscription covers the platform — users, channels, automations, reporting and support. Messages are billed separately at the cost of the channel you use, because an SMS to a Romanian carrier and an email do not cost the same. We do not charge for messages received in the inbox, and we do not lock core functionality behind the most expensive plan.
Included in every plan
- Every available channel — switch on only what you use
- Contacts and segments unlimited in structure, with CSV import and custom fields
- A unified inbox for two-way conversations
- Automations (journeys), scheduled campaigns and A/B testing
- Delivery reporting confirmed by the carrier, with CSV export
- REST API, scoped API keys and signed webhooks
- Roles and permissions, 2FA and an audit log
- EU hosting and a Data Processing Agreement (DPA) on request
How message cost is calculated
SMS is billed per message segment, and the price depends on the recipient carrier. A message written with accented characters encodes at 70 characters per segment instead of 160, so it can consume two segments instead of one — the platform shows the segment count in the preview, before you send. Email is billed per message sent. WhatsApp follows Meta per-conversation pricing. For higher volumes you can buy add-on unit packs, which are consumed before the standard rate. Prices are shown without VAT; VAT is added at checkout under Romanian law, and invoices are issued automatically.
Payment and invoicing
You can pay by card or bank transfer, with an invoice issued automatically for each period. Usage is visible in real time in the billing section, and the platform sends alerts as you approach your plan limit — at 80% and 95% of quota — so a stop never takes you by surprise. You can change plan at any time; moving to a higher plan prorates the difference. Billing documents are retained for 10 years as required by tax law.
Frequently asked questions
Is there a minimum contract or commitment period?
No. The subscription renews monthly or annually, and cancelling stops renewal at the end of the period you already paid for. Your data stays available for export before closure.
What happens if I exceed my plan quota?
You get alerts at 80% and 95% of quota. You can add a unit pack or move to a higher plan. We do not stop your sending without warning.
Do prices include VAT?
No. Prices are shown without VAT. At checkout, 21% VAT is added for customers in Romania; for customers in other EU member states with a valid VAT number the reverse charge applies and the invoice is issued without VAT.
Do I pay for inbound messages?
No. Messages arriving in the inbox — replies to SMS, WhatsApp or other channels — are not billed. You pay for what you send.
Can I test before paying?
Yes. Create an account and send test messages to check delivery and reporting before choosing a plan. For a larger trial volume, contact us and we will set up an evaluation environment.
What does the Enterprise plan include?
Every plan has the same features, including SCIM provisioning and IP-based access restrictions. Enterprise adds high included volume, dedicated limits, a service level agreement (SLA), data residency options and dedicated support. Pricing is set according to volume and requirements.
See the cost for your real volume
Tell us how many messages you send per month and on which channels, and we will send a concrete estimate.
Request an estimate✓
Compliance
GDPR-ready
audit trails and governance included
✓
Time-to-Launch
days, not months
assisted onboarding for teams
Enterprise-ready pricing
Pricing
Clear pricing, no surprises. Pay only for what you use.
Pricing structure designed for operational control, predictability, and growth.
Starter
Every feature, for validation and first campaigns.
Free
- ✓SMS & Email included
- ✓All features included
- ✓Email support
- ✓No credit card required
Recommended
Growth
245.00 RON/month
excl. VAT · 21% VAT added at checkout
- ✓500 SMS + 10,000 Email/month
- ✓All features included
- ✓Email support
- ✓Add-on: WhatsApp, Telegram, Viber, Voice, RCS
Scale
Every feature, with higher included volume and priority support.
745.00 RON/month
excl. VAT · 21% VAT added at checkout
- ✓3,000 SMS + 100,000 Email/month
- ✓All features included
- ✓Priority support
- ✓All channels included
Enterprise
Advanced governance, SSO/SCIM and volume scale.
2495.00 RON/month
excl. VAT · 21% VAT added at checkout
- ✓High included volume + SLA
- ✓All features included
- ✓Dedicated TAM
- ✓Custom integration
- ✓All channels included
Channel matrix by plan
| Channel | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
| SMS/month | Included | Included | Included | Included |
| Email/month | Included | Included | Included | Included |
| WhatsApp (add-on) | No | Add-on | Add-on | Add-on |
| Telegram (add-on) | No | Add-on | Add-on | Add-on |
| Viber (add-on) | No | Add-on | Add-on | Add-on |
| Voice (add-on) | No | Add-on | Add-on | Add-on |
| RCS (add-on) | No | Add-on | Add-on | Add-on |
Every plan includes every feature. Plans differ in included volume and support level.
Channel Add-ons (Growth plan)
💬
WhatsApp99.00 RON/month
500 messages included + overage RON 0.45/msg
📞
Voice79.00 RON/month
200 minutes included + overage RON 0.65/min
✨
RCS79.00 RON/month
500 messages included + overage RON 0.30/msg
📦 Just need SMS or Email? Buy a pack, no subscription required.
Create a free account and buy credits directly — SMS from 110.00 RON/500 msg (excl. VAT), Email from 0.0030 RON/msg (excl. VAT). Packs never expire at month end and stack on top of any plan you activate later.
Cost estimator
Reference prices: SMS EUR 0.25/msg · Email EUR 0.01/msg · WhatsApp EUR 0.45/msg
Contact
Tell us your use case and we will recommend the best setup.
Email: office@wennov.ro
Phone: +40 731 177 744
Location: București, România